Terms of Service

Please read these terms and conditions carefully before using our countertop installation and kitchen remodeling services.

Last updated: November 5, 2024

These Terms of Service ("Terms") govern your use of Tim's Woodwork's website and services provided by Tim's Woodwork ("we," "our," or "us"). By using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website or engaging our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Provided

Tim's Woodwork provides the following professional services throughout Alaska:

  • Granite countertop installation and fabrication
  • Quartz surface installation and customization
  • Marble countertop installation and restoration
  • Professional sink installation services
  • Complete kitchen remodeling and renovation
  • Custom edge finishing and fabrication

3. Service Agreements and Estimates

Free Estimates

We provide free estimates for all countertop installation and kitchen remodeling projects. Estimates are valid for 30 days from the date of issuance and may be subject to change based on final measurements and material selection.

Service Agreements

All work is performed under a written service agreement that outlines project scope, timeline, costs, and specific terms. Payment schedules and completion dates will be clearly stated in each agreement.

Project Modifications

Any changes to the agreed scope of work must be approved in writing and may result in additional charges or timeline adjustments.

4. Payment Terms

  • Deposit: A deposit may be required to secure materials and schedule installation
  • Payment Methods: We accept cash, check, and major credit cards
  • Final Payment: Due upon completion of work and customer approval
  • Late Payments: May incur additional charges and delay project completion
  • Refunds: Subject to our Refund Policy and specific project terms

5. Project Timeline and Completion

Timeline Estimates

Project timelines are estimated based on scope and material availability. We strive to complete projects within agreed timeframes but cannot be held liable for delays beyond our control, including weather, material delivery, or permit delays.

Customer Responsibilities

Customers must provide reasonable access to work areas and ensure utilities (electricity, water) are available during installation. Delays caused by customer unavailability may result in rescheduling and additional charges.

Completion and Approval

Projects are considered complete upon customer walkthrough and approval. Final payment is due at this time, and any warranty terms will begin from the completion date.

6. Materials and Warranties

Material Quality

We use high-quality materials from reputable suppliers. Natural stone variations are expected and are not considered defects. Customers should review materials before installation.

Workmanship Warranty

We warrant our workmanship for a period specified in your service agreement. This warranty covers installation defects and does not include damage from misuse, normal wear, or natural stone characteristics.

Manufacturer Warranties

Material warranties are provided by manufacturers and vary by product. These warranties do not cover installation labor.

7. Insurance and Liability

Our Insurance

Tim's Woodwork maintains appropriate liability insurance and workers' compensation coverage for our operations. We are licensed and bonded where required by Alaska state law.

Property Protection

We take reasonable care to protect your property during installation. However, customers should remove valuable items from work areas. We are not liable for damage to items left in work zones.

8. Website Use

  • The content on our website is for informational purposes only
  • You may not reproduce, distribute, or modify our content without permission
  • We reserve the right to modify or discontinue our website at any time
  • You are responsible for maintaining the confidentiality of any account information

9. Limitation of Liability

To the fullest extent permitted by law, Tim's Woodwork shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our services.

10. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through binding arbitration in Juneau, Alaska, in accordance with Alaska state law. Class action lawsuits are prohibited.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Tim's Woodwork

9010 Gee St, Juneau, AK, 99801-8822

Phone: (907) 789-4441

Email: glacieroberts@timctandstops.com

Business Hours: Monday - Friday, 8:00 AM - 5:00 PM Alaska Time

Ready to Start Your Project?

Contact us today to discuss your countertop installation or kitchen remodeling needs. We're here to help bring your vision to life.

Get Free Estimate Call (907) 789-4441